Guide to keeping safe during your stay in the North Wing Bed and Breakfast at Combermere Abbey cottages

We are delighted to welcome you to Combermere for your stay in our luxury bed and breakfast. We want to ensure that your time with us is a worry and hassle free one, and so we have introduced some essential measures, which involve both yourselves and Combermere to give you confidence that you can enjoy yourselves without concern for your health and welfare. Any changes to our terms and conditions will follow government guidelines.
Please make sure you read everything carefully.

Our promise to you

• The North Wing is a separate self-sufficient wing but part of the main Abbey itself. It is on a privately owned estate with acres of walks through the parkland and woods.
• Both of our suites are available to book, and each has its own sitting area independent and separate.
• Each suite has tea and coffee making facilities, Wi-Fi and televisions permitting complete privacy and independence.
• Our dining room is spacious and accommodates guests in both suites following social distancing guidelines.
• All our staff have been given rigorous Covid-19 hygiene training and the Wing will be thoroughly cleaned according to strict guidelines between stays.
• You will be greeted on arrival and given a set of personal keys for your room.
• Should you go for a walk there will be sanitiser points at key entrance points to the estate. This includes the front entrance, the gardens and woodland walk. Please do make use of them.
• We will allow an extended time period between stays to ensure extensive cleaning is carried out.
• We will adhere to all the current government guidelines.

Your promise to us

• During this time, we ask that you arrive no earlier than 4pm, and depart by 11am.
• It is very important that you do not arrive before the allotted arrival time to ensure your suite is ready for you.
• You must give us the names of all the guests staying, and we may require additional information dependent on the government guidelines at the time.
• We also have 9 Courtyard Cottages which are self-catering and run separately but which share access to the walks and gardens. They are grouped around the original Stable courtyard and have private gardens and parking. Please do not stray into the courtyard or their private areas.
• Please strip all your beds prior to your departure and place bedding and towels in the bag provided for you by the House Manager.
• Please make sure you vacate your suite at the specified departure time. There will be no extensions.
• Make sure you use the hand sanitisers provided at all key points around the estate.
• Should a member of your party become ill, you will be expected to return home as per the Government guidelines. Please inform us immediately by call or text: 07734 449968 or 07808 587860.

Thank you
Sarah Callander Beckett and North Wing Team.